Our values

We are committed to providing Business and Innovation Centres that deliver working environments in which our customers succeed as businesses and innovators. These are the shared values, principles and behaviour that we following order to achieve this:


Respect for the individual

  • Giving staff ownership of their part of the business and the empowerment to deliver
  • Recognising the contribution of all staff in delivering the company’s business performance
  • Providing opportunities for staff to develop their skills and fulfil their ambitions
  • Communicating honestly and straightforwardly to individuals about performance and contribution.

Simplicity and focus

  • Clear goals, objectives and targets
  • Focused and clearly documented business processes
  • Emphasis on outputs rather than effort
  • Effectively communicating the company’s performance, progress and goals to all stakeholders (shareholders, staff, customers and suppliers).

Passionate about success

  • Celebrating the success of individuals, teams and the business
  • Celebrating our customers’ achievements
  • Participating in improvement of the business networks and communities in which our centres operate and our staff live.

Embracing innovation

  • To enhance our products and services
  • To improve efficiency and productivity
  • To improve our staff’s working environment and their personal work/life balance choices
  • Supporting our Business and Innovation Centre customers.

Fair and ethical in all business dealings

  • Operate in accordance with the highest standards of commercial practice with our customers and suppliers
  • Understand our impact upon the environment and seek to operate in such a way as to minimise that impact.